Terms & Conditions

CMOOS is a subscription platform that uses AI specialists to plan, prepare and report on marketing work for your business. Available modules, integrations, usage limits and level of execution depend on your plan (Starter, Growth or Scale).

We may improve, change or retire features over time. If a change materially reduces what your plan includes, we will let you know in advance.

You must provide accurate information and keep your login secure. You are responsible for activity in your account. You must be at least 18 years old and authorised to act for the business you register.

Plans are billed in advance on a recurring basis through Stripe until cancelled. Prices are shown on the pricing page and exclude VAT unless stated otherwise.

You can cancel at any time from Billing. Cancellation takes effect at the end of the current billing period, and you keep access until then. Except where required by law, payments already made are non-refundable.

We may change prices with at least 30 days' notice before the change applies to your next renewal.

CMOOS produces drafts, recommendations and analysis using AI. Output can be incomplete or inaccurate, and it is not legal, financial or professional advice. You are responsible for reviewing and approving anything before it is published, sent or acted on.

Subject to these terms, you own the marketing output generated for your workspace and may use it commercially.

You keep ownership of the data you upload and the data we retrieve from platforms you connect. You grant us the licence needed to process that data in order to run the service. Our handling of personal data is described in the Privacy Policy.

You confirm that you have the right to connect each account and to share the data it contains with us.

Do not use CMOOS to break the law, infringe someone else's rights, send spam, generate deceptive or harmful content, attempt to bypass plan limits or security controls, or resell the service without our written agreement.

We may suspend accounts that put the platform, other customers or third parties at risk.

Integrations depend on third-party APIs that we do not control. Their availability, limits and terms may change, and we are not responsible for outages or policy changes on those platforms.

We work to keep CMOOS available and reliable, but the service is provided without an uptime guarantee unless separately agreed in writing. Maintenance windows and dependency outages can affect availability.

To the extent permitted by law, CMOOS is not liable for indirect or consequential loss, lost profit, lost revenue or lost data. Our total liability in any 12-month period is limited to the fees you paid for the service in that period.

Nothing in these terms excludes liability that cannot be excluded by law.

You may stop using the service at any time. We may suspend or terminate access for material breach of these terms, or for non-payment, after giving you reasonable notice where possible.

We may update these terms. Material changes will be announced by email or in the product before they take effect. Continuing to use CMOOS after that date means you accept the updated terms.

These terms are governed by Swedish law, and disputes are handled by the Swedish courts, unless mandatory consumer law in your country of residence gives you the right to a different forum.